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BOXCASE TEAM OPERATIONS

The operating system for sales, tenants and performance.

Track every lead through the funnel, provision tenant workspaces and see the metrics that show what is working—so your team spends less time reconciling status and more time closing deals.

  • 30-minute discovery call, focused on your workflow
  • Sales funnel with clear ownership at every stage
  • Tenant provisioning and health in one view
  • Live performance metrics—not end-of-month exports
  • Role-based access for sales and operations

Book a call with the BoxCase team. No generic product tour.

app.boxcase.com — team operations
Team operations
Sales funnel12 active
  • Qualified4
  • In pilot2
  • Contract1
Staff readiness28

Active tenants

24 healthy3 provisioning
Performance metrics
38%

Lead-to-tenant conversion

18d

Median provisioning time

94%

Service-ready rate

Built for the BoxCase team
Pipeline stages with clear ownershipTenant provisioning and healthCross-tenant performance metricsEvery critical action recordedRole-based access for sales and ops

THE REAL BOTTLENECK

Growth is not the problem. Visibility is.

Leads sit in one tool, tenant setup in another, and delivery metrics in exports nobody trusts. The team repeats status checks, chases handoffs and rebuilds the same report for every review.

CRM export
Spreadsheet tracker
Tenant config doc
Slack thread
Manual reminder
Ad-hoc dashboard

BoxCase gives the team one controlled operating view.

GET STARTED

Book a call and map your sales funnel.

See how leads move from first contact to signed tenant. Walk through pipeline stages, tenant provisioning and the metrics your team already tracks.

Pipeline view ready on first login

Sales and operations in one workspace

Live metrics, not end-of-month exports

Tenant context on every record

SALES FUNNEL

From first lead to active tenant.

Each stage shows the owner, next action and blockers—so the team moves prospects forward without losing context at handoff.

  1. 01

    Lead

    Capture source, fit and initial contact.

  2. 02

    Qualified

    Confirm scope, budget and decision timeline.

  3. 03

    Demo

    Run a focused workflow review, not a generic tour.

  4. 04

    Pilot

    Provision a tenant and validate one real journey.

  5. 05

    Contract

    Track agreement, billing setup and go-live date.

  6. 06

    Provisioned

    Configure branding, roles and integrations.

  7. 07

    Active

    Monitor usage, support load and renewal signals.

  8. 08

    Expand

    Reuse data to launch the next service or brand.

What changes when operations become a system

Teams with a single operating view spend less time reconciling status and more time closing tenants and improving delivery.

Book a discovery call
1

Pipeline view

Every lead stage with owner and next action

Live

Tenant health

Provisioning status, usage and support signals

Real-time

Metrics

Conversion, onboarding time and bottlenecks

Three views the BoxCase team runs every day.

Sales funnel

Track leads from first contact through demo, pilot and contract—with ownership and blockers visible at every stage.

  • Pipeline stages
  • Lead routing
  • Demo scheduling
  • Pilot provisioning

Tenants

Provision workspaces, configure branding and roles, and monitor tenant health without leaving the operating record.

  • Tenant lifecycle
  • Branding and domains
  • Role permissions
  • Usage and support signals

Metrics

See conversion, onboarding time, waiting time and delivery bottlenecks—the numbers that explain what to fix next.

  • Commercial performance
  • Operational dashboards
  • Tenant comparisons
  • Audit and exports

ONE RECORD

Reuse tenant and lead data without losing its source.

A verified value can populate later stages, agreements and reports. BoxCase records who supplied it, when it changed, what evidence supports it and whether the team approved it.

Verified field

Tenant plan

Source
Sales qualification form
Last updated
12 Aug 2025
Status
Confirmed at contract
Linked evidence
Signed order form.pdf
Used by
Provisioning checklist, billing setup

TENANT READINESS

Know exactly what is missing—and who must act.

Provisioning readiness is not a decorative percentage. It is a live explanation of incomplete configuration, pending approvals, unpaid amounts and blocked dependencies.

82%

Service-ready

  • Waiting on tenant: domain verification
  • Waiting on team: branding review
  • Blocked: billing connection
  • Go-live: 14 September

TENANT VERTICALS

Monitor performance across every industry you serve.

Real Estate

Track tenant onboarding volume, transaction readiness and document completion across property firms.

  • Pipeline by region
  • Transaction readiness
  • Closing checklist
Explore solution pack

Immigration Services

Monitor case intake, evidence collection and readiness across immigration tenant workspaces.

  • Case intake volume
  • Evidence completion
  • Case readiness
Explore solution pack

Accountancy

See recurring request completion, engagement setup and period-close performance by tenant.

  • New tenant setup
  • Monthly records completion
  • Year-end workflow
Explore solution pack

Advertising Agencies

Track brief completion, asset approvals and deliverable throughput across agency tenants.

  • Client discovery volume
  • Campaign brief status
  • Deliverable approval
Explore solution pack

HR Departments

Monitor preboarding completion, document collection and role-based onboarding across HR tenants.

  • Employee preboarding
  • New starter completion
  • Offboarding
Explore solution pack

Payroll Companies

Track employer setup, employee onboarding and payroll-cycle readiness across payroll tenants.

  • Employer setup
  • Employee onboarding
  • Payroll-cycle readiness
Explore solution pack

READY TO RUN OPERATIONS?

Most teams know where visibility breaks. BoxCase fixes the handoffs.

Whether you manage five tenants or fifty, the workspace shows pipeline progress, tenant health and delivery metrics in one place.

Start with the sales funnel view

Bring sales, ops and delivery leads

TENANT PROVISIONING

Configure every tenant workspace under your control.

Set domains, visual identity, sender address, terminology and document branding. Run multiple brands from one team workspace with clear provisioning checklists.

Northgate AdvisoryBranded portal
Harbor LegalBranded portal
Summit PayrollBranded portal
  • Custom domain
  • Logo and colours
  • Approved typography
  • Email sender
  • Portal terminology
  • PDF and invoice branding
Explore tenant provisioning

AUTOMATION WITH BOUNDARIES

Automate proposals. The team verifies.

Use automation to classify documents, extract fields, summarise engagements and draft follow-ups. Policy controls the provider, permitted tasks, data sent and required approval.

Tenant AI policy
Provider

Azure AI

Region

EU

Raw document sent

Yes

Human approval

Required

Result retention

30 days

Source citation

Enabled

Review AI and data privacy

CONTROL BY DESIGN

Keep tenant access, team access and automation inside defined boundaries.

Tenant context, database policies, private files, short-lived access, role permissions and audit events are built into the operating model—not added as a marketing badge.

Connect the systems the team already uses.

BoxCase orchestrates sales and tenant operations and sends structured information to CRM, billing, calendar and accounting systems of record.

Email

  • BrevoAvailable

Payments

  • StripeAvailable
  • MolliePlanned

Signatures

  • E-signature providersIn development

Calendar

  • Microsoft 365Available
  • Google CalendarAvailable

Accounting

  • QuickBooksAvailable
  • XeroAvailable

Automation

  • WebhooksAvailable
  • Make/Zapier-compatible endpointsAvailable

See how sales, tenants and metrics run together.

Book a discovery call with the BoxCase team and map the views you need first.